Thomas Webster—Director of PBM and Audit Analytics

Tom Webster brings over 20 years of financial expertise in both the pharmacy and benefits industries to the TRICAST team.

Before joining TRICAST, Mr. Webster led a regional team of pricing analysts responsible for the underwriting, negotiating and contracting of pharmacy benefits for the Systemed and National Account segments of Medco.

Prior to Medco, Tom was the Director of Finance for ProVantage Health Solutions where he was responsible for the management of day-to-day financial functions.

A Certified Public Accountant, Mr. Webster is a graduate of the University of Wisconsin–Whitewater.

Ken Ullsperger—Director of Software Development

Ken Ullsperger brings over a decade’s worth of software engineering experience to the TRICAST leadership team. A firm believer in the adage that absolutes are the enemy of innovation, Mr. Ullsperger’s hallmark is his openness to new ideas and methods. An Enterprise Architect at Herzing University before he joined TRICAST, Mr. Ullsperger is also the founder and owner of an IT consulting company.

Mr. Ullsperger holds a B.S. in Computer Science from the University of Wisconsin–Eau Claire.

Chris Favero—Director of Infrastructure and Operations

With over 15 years of experience on the front lines of some of the region’s top technology firms, Chris Favero excels at building and leading teams of IT professionals.

Mr. Favero complements his technical prowess with a wide-range of “soft” skills that he employs to empower his employees, and to overcome technological barriers when he collaborates with customers who don’t consider themselves “technical”.

Chris is also skilled at recognizing the long term advantages or consequences for projects when they’re still in their evaluation period, and making the correct business decisions to keep those projects on track and under budget.

Rob Bigalke—Director of Business Development

Rob Bigalke brings over two decades of pharmacy benefits expertise to his role at TRICAST. Prior to joining our team, Mr. Bigalke was a Senior Account Executive for Serve You Custom Prescription Management. In this role, he used his industry knowledge to help clients, brokers, and Third-Party Administrators (TPAs) manage their drug spend.

Recognizing the skill that’s made him a trusted advisor to brokers and TPAs across the country, Mr. Bigalke’s clients regularly look to him for support and advice on making informed decisions. Mr. Bigalke and his team of professionals identify the needs of our clients, and skillfully deliver innovative custom solutions to each.